Technical Training Officer

Salary £30,000

Location Steeton

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

We are looking for an engaging and technically minded Technical Trainer to join our team. In this role, you will deliver high-quality training to both internal teams and external partners, ensuring delegates have the knowledge and confidence to install, service and support our stairlift products.

You will play a key role in developing training programmes, improving course content and supporting the rollout of new products and innovations across the business.

This is an exciting opportunity to become part of a growing global organisation. The successful candidate will receive comprehensive training on all products and training materials, ensuring you are fully equipped to deliver training to the highest standard.

There will also be opportunities to travel, including supporting training delivery at our new European training facility in Lyon.

Working Hours: Monday to Friday, 8:00am to 4:30pm

Salary: £30,000

Why join Acorn?

Comprehensive induction and training
Investors in People accredited employer
Healthcare and pension schemes
Free on-site parking & great transport links to Leeds, Bradford & Skipton
Subsidised on-site canteen
Cycle to work scheme
Gym membership discounts
Company events
Monthly reward scheme – Acorn Achievers
Refer-a-friend bonus – earn up to £100!

Key responsibilities include:

Deliver technical training on stairlift products to internal employees and external delegates, both on-site and virtually
Ensure delegates gain a clear understanding of product installation, servicing and technical features
Complete training reports and delegate assessments following each session
Maintain accurate and up-to-date training records and schedules
Support the development, review and continuous improvement of training courses and materials
Work closely with other departments to identify training needs and provide technical support
Assist with the introduction and training of new product designs
Travel internationally when required to support training across other business locations
Support Quality Control by assisting with technical reports when requested

Skills and Experience:

Experience within a technical, mechanical or training environment
Strong verbal communication and presentation skills
Ability to explain technical information clearly to a range of audiences
Strong problem-solving ability
Good planning and organisational skills
Confident using computers and digital training tools
Additional language skills would be advantageous but are not essential
A valid passport and willingness to travel internationally

What We Offer

Full product and training programme onboarding
Opportunity to become a technical expert in an innovative product range
International travel opportunities, including training delivery at our European facility in Lyon
A collaborative and supportive working environment
Opportunity to contribute to new product development and training innovation

Must be able to display the Acorn Values

OUR VALUES

⭐Quality of the products we make and sell and the service we provide

⭐Unity Working together as one team

⭐Integrity Acting responsibly and honestly to deliver on our promises

⭐Caring About our customers, each other and the wider community

⭐Ambition Taking Pride in all we do and striving to improve

We Recognise Your Efforts

Acorn Achievers: Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners-up.

Recommend a Friend: Earn up to £100 if your referral joins Acorn.

Please, apply now if you want to be considered for this role.

All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.

Please note: this position may close early if we receive a high volume of qualified applications. To ensure ample consideration, please submit your application as soon as possible.

The Company

Acorn is a world-leading company, producing over 70,000 stairlifts annually and trading in more than 80 countries. A one-stop-shop for stairlifts, Acorn manufactures, sells direct to the public, installs and maintains home stairlifts. It has built its global reputation on quality, reliability, customer service and industry-leading response times, especially for curved stairlifts.

Employing over 1,500 people worldwide, Acorn offers a wide range of career opportunities in all sectors of its growing business. It is committed to placing the right people in roles which match their abilities and ambitions, then helping them develop still further to reach their full potential as part of the Acorn team.