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Telesales Advisor (Appointment Maker)

Salary £12.70 P/H (£42,000 OTE)
Location Steeton
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This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We are currently looking for Telesales Advisors (Appointment Makers) to join our growing UK Sales Department based at our headquarters in Steeton, West Yorkshire.

The purpose of this role is to make qualified appointments for the sales surveyors.

Working Hours: Monday - Friday, 9am - 5:30pm, 1 in 4 Saturdays and 1 in 3 late shift until 7pm (on rota)
Salary: £12.70 P/H (£42,016 OTE)

** NO COLD CALLING **
** NO HYBRID WORKING OR WORKING FROM HOME **

Why join Acorn?

  • Comprehensive induction and training
  • Investors in People accredited employer
  • Healthcare and pension schemes
  • Free on-site parking & great transport links to Leeds, Bradford & Skipton
  • Subsidised on-site canteen
  • Cycle to work scheme
  • Gym membership discounts
  • Company events
  • Monthly reward scheme – Acorn Achievers
  • Refer-a-friend bonus – earn up to £100!

Key Responsibilities:

  • Find out as much information as possible about the potential customers’ needs and difficulties, which will enable us to help and advise them on our products in the best possible way.
  • Create interest and sell the benefits of Acorn stairlifts to potential customers.
  • Make qualified appointments for our surveyors to convert to deals.
  • Build rapport with a friendly attitude towards potential customers so we can keep in contact and monitor the their progress for future appointments.
  • Enter customer information onto the systems accurately to ensure customer records are maintained and correct at all times.

Skills & Experience:

  • Excellent communication skills
  • Previous work in target driven environment
  • Ability to work on your own as well as in a team
  • Self-Motivation
  • Computer literate

Must be able to display the Acorn Values

OUR VALUES

Quality of the products we make and sell and the service we provide

Unity Working together as one team

Integrity Acting responsibly and honestly to deliver on our promises

Caring About our customers, each other and the wider community

Ambition Taking Pride in all we do and striving to improve

We Recognise Your Efforts

Acorn Achievers: Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners-up.
Recommend a Friend: Earn up to £100 if your referral joins Acorn.

If you’re passionate about delivering excellent service and want to be part of a values-driven company that invests in its people—apply today!

All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.

Please note: this position may close early if we receive a high volume of qualified applications. To ensure ample consideration, please submit your application as soon as possible.

Acorn is a world-leading company, producing over 70,000 stairlifts annually and trading in more than 80 countries. A one-stop-shop for stairlifts, Acorn manufactures, sells direct to the public, installs and maintains home stairlifts. It has built its global reputation on quality, reliability, customer service and industry-leading response times, especially for curved stairlifts.

Employing over 1,500 people worldwide, Acorn offers a wide range of career opportunities in all sectors of its growing business. It is committed to placing the right people in roles which match their abilities and ambitions, then helping them develop still further to reach their full potential as part of the Acorn team.

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