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Credit Controller

Salary £25,000
Location Steeton
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This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We are currently recruiting for a Credit Controller to join our Finance department at Acorn Stairlifts in Steeton, West Yorkshire. This role is responsible for ensuring that any outstanding customer debt is collected in a timely and professional manner.

This is a great opportunity to join a well-established company that offers a supportive working environment, comprehensive training, and a range of employee benefits.

Working Hours: Monday - Friday, 8:30am - 5:30pm

Starting Salary: £25,000+ (subject to experience)

Why join Acorn?

  • Comprehensive induction and training
  • Investors in People accredited employer
  • Healthcare and pension schemes
  • Free on-site parking & great transport links to Leeds, Bradford & Skipton
  • Subsidised on-site canteen
  • Cycle to work scheme
  • Gym membership discounts
  • Company events
  • Monthly reward scheme – Acorn Achievers
  • Refer-a-friend bonus – earn up to £100!

Key Responsibilities Include:

  • Chasing of outstanding invoices from both Retail & Dealer Customers across a number of global entities
  • Handling customer queries and liaising with other departments where necessary to resolve issues
  • Processing of Direct Debits for end users
  • Posting payments from customers
  • Manage credit limit reviews for Dealer customers
  • Releasing of orders in line with cut offs
  • Reviewing ledgers and explaining outstanding balances
  • General administrative work such as filing, scanning, telephone calls and emails
  • Ensure that transactions are posted accurately and in a timely manner
  • Any additional tasks as requested by Management
  • Work in other functions in Finance as required to cover holidays & sickness

Skills & Experience:

  • Experience in a Credit Control role (advantageous but not essential)
  • Experience in Customer Service or Admin role (desirable)
  • Competent Excel skills
  • Keen eye for detail and accuracy
  • Ability to work to strict deadlines
  • Experience of SAP (ideal but not essential as full training is given)

Must be able to display the Acorn Values

OUR VALUES

Quality of the products we make and sell and the service we provide

Unity Working together as one team

Integrity Acting responsibly and honestly to deliver on our promises

Caring About our customers, each other and the wider community

Ambition Taking Pride in all we do and striving to improve

We Recognise Your Efforts

Acorn Achievers: Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners-up.
Recommend a Friend: Earn up to £100 if your referral joins Acorn.

If you’re passionate about delivering excellent service and want to be part of a values-driven company that invests in its people—apply today!

All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.

Please note: this position may close early if we receive a high volume of qualified applications. To ensure ample consideration, please submit your application as soon as possible.

Acorn is a world-leading company, producing over 70,000 stairlifts annually and trading in more than 80 countries. A one-stop-shop for stairlifts, Acorn manufactures, sells direct to the public, installs and maintains home stairlifts. It has built its global reputation on quality, reliability, customer service and industry-leading response times, especially for curved stairlifts.

Employing over 1,500 people worldwide, Acorn offers a wide range of career opportunities in all sectors of its growing business. It is committed to placing the right people in roles which match their abilities and ambitions, then helping them develop still further to reach their full potential as part of the Acorn team.

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