Sales Advisor (Extended Warranties)

Salary £12.70 P/H (£40,000 - £43,000)

Location Steeton

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

We are currently looking for a Sales Advisor to join our UK Sales Aftercare Department based at our Headquarters in Steeton (West Yorkshire, UK).

The purpose of this role is to sell a variety of aftercare products to our customers.

Why work at Acorn? We can offer:

Induction and training programme
Investors in People award
Healthcare and pension provisions
Free on-site parking
Excellent transport links to Leeds, Bradford, and Skipton
Cycle to work scheme
Company Events
On site Canteen (Subsidised food)
Gym Membership discounts
Health & wellbeing programme

Salary: £12.70 P/H Basic (£40,000 - £43,000 realistic OTE)
Working Hours: Monday - Friday, 9am - 5:30pm, 1 in 6 Saturdays on a rota.

Key Responsibilities Include:

Outbound calling customers to sell a variety of Aftercare products.
Actively promote the advantages of having an aftercare package to customers, highlighting the features and benefits and handle objections.
Dealing with inbound calls from customers, assisting them with their queries and renew/sell cover where applicable.
Achieve daily and weekly sales targets and KPI’s.
Ensuring customer records are maintained and correct.
Taking payments securely from customers and record sales on the system.
Liaising with the customer service team when necessary and ensure that customers are dealt with efficiently.
Working with other members of the team in a positive and supportive manner.

Skills and Experience Required:

Excellent Telephone Manner
Excellent Communication Skills
Listening skills
Ability to work both within a team and independently
Strong organisational skills
Computer literate
Ability to act in a professional manner
Ability to manage own individual performance

Must be able to display the Acorn Values

OUR VALUES

Quality of the products we make and sell and the service we provide
Unity Working together as one team
Integrity Acting responsibly and honestly to deliver on our promises
Caring About our customers, each other and the wider community
Ambition Taking Pride in all we do and striving to improve

Acorn Achievers:

We run a monthly incentive scheme to recognize employees that go over and above their job duties by rewarding them with a first prize of £100 vouchers and two runner ups of £50 vouchers each.

Recommend a friend scheme:

Do you want to recommend us a friend to work with us? Do it and you can earn up to £100 if your friend is finally offered a position to join Acorn!

Please, apply now if you want to be considered for this role.

All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.

Please note: this position may close early if we receive a high volume of qualified applications. To ensure ample consideration, please submit your application as soon as possible.

The Company

Acorn is a world-leading company, producing over 70,000 stairlifts annually and trading in more than 80 countries. A one-stop-shop for stairlifts, Acorn manufactures, sells direct to the public, installs and maintains home stairlifts. It has built its global reputation on quality, reliability, customer service and industry-leading response times, especially for curved stairlifts.

Employing over 1,500 people worldwide, Acorn offers a wide range of career opportunities in all sectors of its growing business. It is committed to placing the right people in roles which match their abilities and ambitions, then helping them develop still further to reach their full potential as part of the Acorn team.