Production Operative (Returns)

Salary 12.35

Location Steeton

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

We are currently seeking a Production Operative to join our team at our Returns team at our Head Office in Steeton, West Yorkshire.

In this role, you will be responsible for ensuring all stock returns which have been created on the system are accurate in order to be processed in a timely manner.

If you have strong organizational and problem-solving skills, and are ready to contribute to a fast-paced environment, we'd love to hear from you!

Hourly Rate: £12.35 P/H ( + shift bonus)

Working Hours: Monday to Friday, 2:00pm - 10:30pm

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Benefits of working at Acorn:

Induction and training programme
Investors in People award
Healthcare and pension provisions
Free on-site parking
Excellent transport links to Leeds, Bradford, and Skipton
Cycle to work scheme
Company Events
On site Canteen (Subsidised food)
Gym Membership discounts
Health & wellbeing programme

The role consists of:

Check stock return statuses on the system to ensure correct stock has been assigned
Make outbound phone calls to stock return system users to clarify missing/incorrect information
Investigate stock return discrepancies on customer's accounts
Correct incorrect returns on the system to ensure system accuracy
Process the stock returns accordingly (physically and systematically)
Chase outstanding returns with relevant departments
Communicate feedback to Manager
Provide telephone support to stock return system users
Assist with physically moving stock and arranging it in order for quick processing
Assist with stock takes for leavers and QC department

Desirable Skills and Experience:

Experience in a similar role would be advantageous but not essential
Problem solving skills
Be able to work to an extremely high quality standard
Good time management skills

Must be able to display the Acorn Values

OUR VALUES

Quality of the products we make and sell and the service we provide
Unity Working together as one team
Integrity Acting responsibly and honestly to deliver on our promises
Caring About our customers, each other and the wider community
Ambition Taking Pride in all we do and striving to improve

Managers Choice:

We have a Managers choice award, if selected by a manager for outstanding work effort you will receive £50 in vouchers

Acorn achievers:

We also run a monthly incentive scheme to recognise employees that go over and above their job duties by rewarding them with a first prize of £100 vouchers and two runner ups of £50 vouchers each.

Recommend a friend scheme:

Do you want to recommend us a friend to work with us? Do it and you can earn up to £100 if your friend is finally offered a position to join Acorn!

Please, apply now if you want to be considered for this role.

All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.

The Company

Acorn is a world-leading company, producing over 70,000 stairlifts annually and trading in more than 80 countries. A one-stop-shop for stairlifts, Acorn manufactures, sells direct to the public, installs and maintains home stairlifts. It has built its global reputation on quality, reliability, customer service and industry-leading response times, especially for curved stairlifts.

Employing over 1,500 people worldwide, Acorn offers a wide range of career opportunities in all sectors of its growing business. It is committed to placing the right people in roles which match their abilities and ambitions, then helping them develop still further to reach their full potential as part of the Acorn team.