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Field Service Engineer - DT

Salary £30,700 - £33,580 DOE (+OTEs £40,000)
Location Dorset
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This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We are currently looking for a Field Service Engineer to join our UK Service Department covering the DT postcode areas.

  • Type of contract: Full Time, Permanent
  • Salary: £30,700 - £33,580 DOE (+OTEs)
  • Working days: Monday to Friday (1 in 3 weekends or 1 in 4 weekends - Contractual)

*** IDEALLY BASED WITHIN A COMMUTABLE DISTANCE TO THE DT POSTCODE AREAS ***

The role consists of:

  • Travelling on a daily basis to our customer homes to service and repair Acorn Stairlifts.
  • May include multiple overnight stays per week.
  • Diagnosing, and providing hands on troubleshooting, service, and repairs to existing Stairlifts within the field
  • Meeting all target and deadlines in a professional and timely manner.
  • Provide high levels of customer service - ensure satisfaction and implement any necessary corrective actions, with the assistance of management.
  • Carrying out the product update and safety checks in a safe manner
  • To communicate effectively with external customers, and provide customer feedback.

What do we offer?

  • Full training provided
  • Company van
  • Paid from leaving home time until your come back home time
  • Progression career (salary bands + internal promotion opportunities)

The successful candidate will have:

  • A full clean driving licence
  • Must be honest, reliable, and have the ability to communicate on different levels
  • A Criminal Records Bureau check will be carried out on the successful candidate

Why work at Acorn Stairlifts?

  • Investors in People award
  • Induction and training programme
  • Healthcare and pension provisions

Acorn Achievers:

  • We run a monthly incentive scheme to recognize employees that go over and above their job duties by rewarding them with a first prize of £100 vouchers and two runner ups of £50 vouchers each.

Recommend a Friend scheme:

  • Do you want to recommend us a friend to work with us? Do it and you can earn £100 if your friend is offered a position to join Acorn!

Please click apply now if you want to be considered for this role.

Acorn is a world-leading company, producing over 70,000 stairlifts annually and trading in more than 80 countries. A one-stop-shop for stairlifts, Acorn manufactures, sells direct to the public, installs and maintains home stairlifts. It has built its global reputation on quality, reliability, customer service and industry-leading response times, especially for curved stairlifts.

Employing over 1,500 people worldwide, Acorn offers a wide range of career opportunities in all sectors of its growing business. It is committed to placing the right people in roles which match their abilities and ambitions, then helping them develop still further to reach their full potential as part of the Acorn team.

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